Privacy Policy

Privacy Policy for Octava

Introduction

Octava ("we", "us", "our") understands and respects your concerns about privacy. This Privacy Policy outlines the types of personal information we collect, why we collect it, how we use it, and when we share it with third parties.

Information We Collect

We collect various types of personal information from you, including:

1. Personal contact details, such as your name, email address, and telephone number, which you provide to us when you create an account, request a quotation, or contact us through our website.
2. Account information, such as your username, password, and other identifiers or credentials used to authenticate and access our services.
3. Analytics data, such as your IP address, browser type, operating system, referring web page, pages visited, location, mobile carrier, device and application IDs, and search terms.

How We Use Your Information

We use your personal information for the following purposes:

1. To respond to your requests for quotations and provide you with the services you request.
2. To communicate with you about our services, and to send you updates, security alerts, and support messages.
3. To operate, protect, improve, and optimize our website and services, such as by performing analytics and conducting research.

Information Sharing and Disclosure

We do not sell or rent your personal information to third parties. We may disclose your personal information to:

1. Comply with any applicable law, regulation, legal process, or governmental request.
2. Protect our rights, property, or safety, and that of our users and the public, including to detect, prevent, or otherwise address fraud, security, or technical issues.

Your Choices

You may choose to limit the personal information you provide to us, but if you withhold requested information, we may not be able to provide you with certain services.

Changes to Our Privacy Policy

We may modify this Privacy Policy from time to time. We will post any changes on this page and, if they are significant, we will provide a more prominent notice.

Contact Us

If you have any questions about this Privacy Policy, please contact us at jy.chen@octava.sg.